Efficient appointment scheduling is the backbone of modern med spas and clinics. In 2025, patients expect seamless, fast, and mobile-friendly booking experiences. Choosing the right online booking platform can significantly reduce no-shows, improve client satisfaction, and even increase your revenue. In this blog, we’ll compare the top five booking platforms tailored for med spas and healthcare clinics—focusing on features, usability, pricing, and integrations.
**Overview:** Fresha is a popular, free appointment booking software designed for salons and med spas.
**Key Features:**
– No subscription cost (commission-based)
– Branded online booking links
– Inventory and retail sales management
– POS system and analytics
**Pros:**
– No monthly fee
– Easy to use and mobile-friendly
– Built-in SMS reminders
**Cons:**
– Takes a commission on bookings made through the Fresha marketplace
– Limited customization options
**Best For:** Small to medium med spas or solo practitioners
**Overview:** Jane is widely used by physiotherapists, dermatologists, and aesthetic medicine clinics.
**Key Features:**
– HIPAA-compliant patient portal
– Integrated charting and SOAP notes
– Online booking with forms and intake
– Insurance billing support
**Pros:**
– All-in-one clinical and booking solution
– Excellent support
– Custom branding
**Cons:**
– Higher cost for smaller practices (starts at $79/month)
– Interface not as sleek as others
**Best For:** Clinics offering both cosmetic and medical treatments
**Overview:** Acuity is a flexible, powerful booking tool great for med spas and individual practitioners.
**Key Features:**
– Real-time availability and calendar sync
– Automated follow-ups and reminders
– Payment and gift card integrations
– Custom intake forms
**Pros:**
– High customization
– Seamless integration with websites
– Affordable plans
**Cons:**
– Interface may be complex for non-tech users
– Limited medical-specific features
**Best For:** Wellness centers with custom branding needs
**Overview:** Originally built for fitness studios, Mindbody now supports med spas, yoga, and wellness brands.
**Key Features:**
– Class scheduling and memberships
– Branded mobile apps
– POS and marketing automation
– Robust analytics
**Pros:**
– All-in-one solution
– Marketplace visibility through Mindbody app
– Excellent for multi-location setups
**Cons:**
– Expensive (plans start at $129/month)
– Steeper learning curve
**Best For:** Large or upscale med spas with multiple branches
**Overview:** Setmore is a user-friendly, budget-friendly booking platform.
**Key Features:**
– 1-click video meetings via Teleport or Zoom
– Email and SMS reminders
– Simple UI with calendar syncing
– Booking widget for websites
**Pros:**
– Free plan with core features
– Great for solo providers or startups
– Easy onboarding
**Cons:**
– Limited HIPAA features
– Lacks advanced reporting
**Best For:** Startups, solo estheticians, or small clinics
| Platform | Best For | Price | Unique Feature |
|————–|————————|————-|———————————-|
| Fresha | Small med spas | Free (10% commission) | POS & product sales |
| Jane App | Clinical-medical mix | $79+/month | HIPAA compliance + charting |
| Acuity | Branding flexibility | $20–$50/month | Custom booking forms |
| Mindbody | Multi-location spas | $129+/month | Marketing & branded app |
| Setmore | Solo practitioners | Free–$25/month | Teleport video meetings |
To summarize, there’s no one-size-fits-all solution. Your booking system should match the size, focus, and workflow of your med spa or clinic. Whether you need HIPAA compliance, smart integrations, or ease of use, the right tool will help you scale operations and serve clients better.
Ready to modernize your booking system?
At SMPLY Studio, we help med spas and wellness clinics integrate booking platforms that boost conversions and improve client experiences.